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Our History



The Emergency Plus Medical Services (E-Plus) concept was born out of a tragedy in 2006, when a senior employee of KRCS was involved in an accident in the upper Eastern Region of Isiolo County. Sadly, when the medical insurer was informed about the accident they were unable to evacuate the injured staff member due to time constraint, lack of ambulance evacuation services in Isiolo County, and logistical challenges related to air evacuation. This single event triggered the idea of establishing an emergency medical service. It took three years to make the idea a reality



E-Plus was launched with the purchase of five state-of-the-art (equipped to international standards) BLS ambulances thus making E-Plus the largest privately owned ambulance service provider in Kenya. Presently, E-Plus boasts a fleet of 128 state-of-the-art ambulances and in its seven years of existence, the company has been providing pre-hospital medical care and ambulance services to patients with illnesses and injuries. These services are provided on a commercial basis as well as under corporate social responsibility (CSR), in fulfilment of the mission and mandate of KRCS.



Emergency Plus Medical Services (E-Plus) launched air evacuation services and has since then carried out several air evacuations across the country.



E-Plus attained ISO 2009:2015 certification and received second Superbrands awards nomination. E-Plus has continued to endear itself to Kenyans due to its superiorequipment, highly qualified personnel, and fast response to all emergencies. Membership fee is affordable and the clientele includes; families, individuals, learning institutions, hospitals, oil prospectors, transportation companies, banks, and small and medium enterprises (SMEs) among others.



Attains ISO 9000:2015 Certification on Quality Management Systems.

E-Plus embarks on exploring new market entries with different countries and starts establishment in the Gambia.



Acquires two portable isolation chambers and receives a donation of five other isolation chambers from the Embassy of Switzerland in Kenya making it the only emergency medical services provider with the largest number of portable isolation chambers in Kenya.



Receives the 2021-2022 Superbrands award becoming the first company to receive the award in 2021.


Popo Road Off Mombasa Road

Where we are

0700 395 395
0738 395 395

info & emergencies

info & emergencies